Over the past six months I have been experiencing conflict with one of my coworkers. I have trying very hard to communicate effectively with her. All of my attempts have been unsucessfel because she thinks that she can use her authority to do want she wants to do. I tried to use listening skills with the cowoker because I have found that if you listen to people and let them know you care, you can minimize conflict. I believe that if you show someone that you respect them and try to listen to their concerns they are going to interact and communicate with you more positively. I think that if you do not have the 3Rs in your professional and social life you will be someone who is unsuccessful in the work you do and in your relationships. I will continue to work on this relationship with my co-worker, I can only treat her like I want to be treated. I do do believe that this coworker know what triggers ma and she tries her best to upset me.
I have learned that “conflict is not simply an argument or a struggle, it is negative interaction between two or more independent people, rooted in some actual or perceived disagreement.” (O’Hair & Wiemann, 2012 p. 220). I believe that respect is the most important because when you are respectful to the person who you are communicating with then more and likely you are able to reciprocate and be responsive to their needs in the situation. I believe that one day, this relationships will get better. Thsi course has taught me alot on how to deal with conflicts and strategies to use.
Hi Debra,
ReplyDeleteI raised a similar situation on my blog. What do you do when the other person does not exercise the positive communication styles, skills, strategies, etc. that we are learning about? Should the other person always be the one that has to give in? Does there come a time when you choose not to communicate with such people? Or if need to for work, only as little as possible? I hope someone can give us suggestions! Good luck.
Amanda
Hello Debra,
ReplyDeleteIts amazing how people use their authority to make a environment negative to work in. Its good that you are being the bigger and better person in this situation. Continue to practice effective communication skills and you will definitely feel good about yourself. In a relationship, personal or professional, if we give the 3 r's than we expect the same thing in return; and it does become frustrating when things do not work out the way we think it should.